All our photo magnets are custom-made to order, created specifically from the images you provide. For this reason, we do not accept returns or exchanges once an order has been produced.
Your satisfaction is important to us. If you are not satisfied with your order due to a production or quality issue, please contact us within a reasonable time after delivery by emailing htwdecor@gmail.com. Kindly include your order number and clear photos of the issue, and our team will review your concern and work with you to find a suitable resolution.
Please note that minor variations in color or appearance may occur due to screen differences and printing processes.